Q & A

Most commonly asked questions....

Can I make payments for packages?

Absolutely! Services can be paid weekly at the beginning of each week or you can receive a 5% discount for paying in full! 

Do you take insurance?

No. Because this is not therapy, but rather consulting,  services are paid directly from you to TCC.

Do you come to my house? 
 
Yes, the initial consultation will be via phone, zoom, in person or at your home. All face to face services will be in person at your home.  
 
What is the area that TCC serves? 

 
 Currently, all of Snohomish County is eligible for face to face services. Programs can be adjusted for out of county clients upon initial consultation.
 
 Do you offer therapy along with behavior modification? 

Although TCC's services are not considered therapy, you will be provided with local therapist contacts if you decide therapy is right for you/your family!

 What if I'm not satisfied after the program is done? 
 
If at anytime you feel as though you're not receiving what you expected,  you can cancel services at any time. Services that are already completed cannot be refunded. You will  also work closely with Soleil, therefore any and all concerns are encouraged to be shared along the way! 

Soleil H. Smith, PhD (970) 901-5281. tactfulchangeconsulting@gmail.com 
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